I ordered the Max Teeth Whitening Kit without thinking twice, and figured what could hurt when it said "free trial." Before I even recieved the package, I noticed I was charged $78.93 on my card. Once I recieved the package, I immediately shipped it back to their headquarters asking for a refund, I didn't even open the kit. They sent me a new kit a few days later, and I didn't even leave the Post Office before I mailed the package again. I paid both times for shipping. I have tried to call their number, but I am hard-of-hearing and I cannot hear very well on the phone. They were no help, and didn't sound professional. I don't know what to do, and I am disgusted with this whole situation. Life is not easy these days when it comes to $, I'm sure most of you know that. I am hoping someone can give me some good advice how to get that $78.93 back, which was hard earned money. Some of us don't make that much money in a day.