Respected sir/madam,
I recently paid for a travel package through Corporate Travel Gifts who represents themselves as a wholesale travel agency that works with the major airlines and hotel and resort chains. In reality what they do is charge in advance for a travel package and then direct you to another company that provides the 'Free Vacation and Travel Packages' we often hear about or receive at time share presentations, etc. Once the money is charged to your credit card it's gone forever. I was directed to PTS Travel in Tampa FL who has a number of complaints against them for failure to deliver, etc. PTS (Prestige Travel Services) does not answer their phones or return calls. I contacted Corporate Travel Gifts and expressed my dissatisfaction to no avail. There are no refunds or similar travel options that they would or could provide. Instead they offered me a three night package and a credit to replace my 7 night prepaid vacation. No refunds or similar travel arrangements even though they claim to work with all of the major providers. Basically they informed me that even though PTS Travel would not respond to my inquiries there was nothing they would do. I've disputed the charge with PayPal, the company that processed the payment and Corporate Travel Gifts has declined to offer a refund. This is their information: Toll Free: 1-800-418-0940 CorporateTravelGifts.com 2588 El Camino Real, Suite F-356 Carlsbad CA, 92008