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Aug
12
Direct TV Send Email
Was over charge
Respected sir/madam,
I seen a promotion for 29.99, So I call Direct Tv and told them that I would like to get the 29.99 per month and they came out and install it in. Then my first month was 49.99, and I call a question why my bill was 49.99 instead of 29.99 like we discuss, They told me that they fixed it and send me a another bill with the correct payment on it. So when I receive the second They had 49.99 and something extra on it. So I call back talk to a guy and he told me that he seen the mistake and he would correct it and send me the correct bill which is 29.99 . When I receive that bill it was still 49.99. So I call again and ask them to disconnect it because they was not able to get my bill right . They still was trying to fix the bill, and I told them that I talk to 4 different people, and if they had not get it right by now, I don't need that type of service, so I ask them to disconnect the service. So they told me that I be charge for breaking the contract, {but I sign a contract for 29.99 a month and they broke there on contract when they was not able to give me a bill 29.99 like the contract said. So I don, t think I owe them but 60.00 dollars for two month are I will see them in court. It is not about the money it is about the principle, That they want me to pay for something they could not get right. Earl Vance
Post by Earl
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