Respected sir/madam,
I have a 32" big screen TV and it was giving me some problem and as it was under warranty I called up Sears Customer Service and got an appointment for the following week. The service man came and had a look at it and told me that he would have to order some parts. He ordered for the parts which came rather quickly but I couldn't get another appointment for another week. Finally when that week passed and the service man came to repair it he realized that he had ordered for the wrong parts and had to order for the right ones again. He ordered for them and couldn't come for another two weeks. When I called two weeks later to find out why he wasn't there yet I was told he is not available right now and hasn't been able to come ever since. Every time I call up they either hang up or never answer or I get the answering machine. I will never get anything form Sears again. They are not worth the hassle.