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Mar
20
Direct TV Send Email
Early Termination
Respected sir/madam,
In March/April of 2008 I made a call to Direct TV to get info on there service, and decided to go with them as my provider for TV, after Directv gave us crystal clear information on if I were to move, which I was planning on doing so, Directv told me that if at my next residence if they did not have or I couldnt have the Directv service for what ever reason then I could have my service canceled with no early termination fee. Well I did move about a month later and canceled service due to my landlord telling me that there is already cable provided and did not want Directv installed on her property. I returned there equipment with the box and postage paid which Directv provided. Next thing I know is that Directv sent out early termination bill and sent out a collection agency for the early termination fee that I refuse to pay. They have also put this disputed debt on my credit report as well for $527.00, I have filed numerous complaints with Directv and they have promised to call back and never have. When I called them out to have service installed they missed 2 appointment and came on the third. When I moved out Directv would not come over to get equipment they installed on apartment, Fire Dept. came out and issued a citation for the installation Directv did which was totally against city code, called them again and they ignored me. Finally had to pay a handy man out of pocket to take down there equipment that was thrown away after Directv telling us do whatever you want with it you own it...what a joke. Directv is the WORST company I have ever dealt with...BEWARE...My suggestion is not to do business with them at all, there are plent of TV subscription companies out there that im sure provide better service then this.
Post by Mary Armas
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