They seem to be one of the "typical" scam in which they "offer" a product for a special price during the trial period, but in fact, they later on keep charging your credit card at a very high cost per unit and keep doing it until you cancel your card. As you may see in the string of complaints, they have changed their customer service numbers several times and as matter of fact the 1-866-964-1011 seem to be disconnected by now. I recommend for you to change your credit card # as I did before they do the "scam charges" as I call them.