I am a nokia E71 user. my memory card cant be read by the software inside my mobile. so, i went to NOKIA CARE at defence road abu dhabi. The queuing machine didnt work. So, I made a line until one half hours in front of an officer who has black skin and speaking arabic. maybe he is local or yemeni. Every new customers coming without making lines behind me, .. he accepted their collection papers. Until I asked him, when it would be my turn to get the service. And easily he said, I dont know. I have plenty people here... I was really angry coz he didnt respect a woman at 22.30 pm still making lines for more than half hours and he still accepted and proceeded the locals who didnt make any queue??? that s stupid fucking crazy.. I gave him my last words . and left that imbecile person... and I hope that I will never buy any NOKIA. Aamin