Respected sir/madam,
I had in January my car repaired at Pep Boys . They worked on the front axel of my 1997 Honda Accord. They added new cv joints and cv boots . Although the car was riding badly after that, shaking in the first gear especially uphill I thought that it could be something else. In September the problem accentuated creating a hard noise and strong vibrations. I went this time to a local mechanic to fix my car. The mechanic asked me immediately who changed the axel on the car, and stated that the work done on it was absolutely disastrous . He told me that I need to go back to them and have it changed back. Today 10 September I went back them and showed them the written statement from the other mechanic. They made me buy new tires, which I agreed thinking to smooth the problem. But they could not fix the problem on the axel even after 6 hours. Instead, they called me to pick my car telling me how they changed everything. Riding my car I was stupefied to see not only that the same vibrations persist but on top of that there is a bad rattling noise. It looks as a bad as it can be and all on a bill of 1000 dollars. Sounds like a very, very bad joke. I would appreciate anyone giving some advice on how to handle such a situation and get my car fixed!!!