Direct TV's installer damaged my roof, left their trash and debris on my roof causing a large leak. I have a brand new roof. Then to add insult to injury we never received the promised services we agreed to. The freebies that were an incentive to change to Direct TV cost over $500. How can any satellite service cost over $950 for less than 30 days. Direct TV will not return my calls or fix my roof.We have never received any adjustments for all the money we have overpaid.Then they have the gall to turn me to collections for early termination. The Better Business Bureau won't do anything except to say there are over 45, 000 complaints against Direct IV. This company is very deceptive and has no customer service.I would never reccomend this company to anyone. Don't waste your time or money...