I have had similiar complaint as other people.Had dtv since 2002 filled my contract by 2004.cancelled in 2009 told me since i upgraded to dvr I fell into anther 2 yr contract I asked them to show me the contract I signed u dont have one yur upgrade is yur contract.Drained my bank acct.Found web site rip off report.com tells some things u can do and ask banks to get yur money back.They talk of Federal regulation E form from yur bank.Dtv setteled 4 ml lawsuit in April this may be why everyone is getting screwed u can find this article on the ftc web site an file complaint maybe if enough, goverment will do something if they get bombarded with them