Nothing is ever FREE! Like many complaints so far, I should have checked out this site earlier. I can not stress enough how annoying and frustrating this process is. I also ordered the Free14 Day trial and of course am being charged 59.95 for the 30 days they send to you instead. If you send back the 16 day (32 pills) than you will get the money back.. or we will see havent sent it back yet. The customer service reps are very rude and ill informed.. or so they are suppose to be. Also make sure you call all 3 numbers listed on the bill inorder to cancel everything or else you will recieve more charges. This company should not be promoted! Good luck if you have tried it, and if not do yourself a favour and don't.