Respected sir/madam,
I got satelite service because I saw the commercials and I thought I could save some money but I was wrong from the begining everything was wrong.

I ask for a DVR box i did not get it plus I got the same channels that I got with Comcast and I was paying $ 80.91 dollars a month with Comcast I was paying the same but with INTERNET, I called Direct TV to see how they can help me in times like this people is trying to save money not spent more money well they could not help me thanks to the poor CUSTOMER SERVICE and they told me if I cancel the contract I have to pay $ 565.00 dollars just for trying to get the service I wanted in other words I end up paying more when I was trying to save money.

If I have something good about DIRECT TV will be that they are good taking people\\s money.