Respected sir/madam,
I was in the store and there were several Kenmore Elite Appliances on sale ...all of them in the same price range..$61.24. There was a food processor which is the Kenmore Elite 14 cup food processor. When I went to purchase the price rang up as $122.49. The cashier was very nice and asked one of the other workers to go check the price because she had several other customers to wait on. The girl walked over there and got the tag which was tagged to the processor and stated it was not that price..she said it was $87 and that it was not that appliance. We stood there 20 minutes and still the store manager hadn\\t come. The cashier called again for him to come to that area. The other worker kept arguing that it was placed on the wrong product which wasn\\t my problem. She admitted to placing the tag on the appliance. She had an attitude when I told her it was false advertising and it was their mistake, not mine. I wanted the food processor for that price because it was advertised for that price. Then looking at the tag she states it says coffeemaker...once again not my problem because it was attached to the food processor. But in these HUGE bold letters the price is $61.24. Finally some assistant manager, William Tompkins comes after 20 minutes of waiting and states he will give me 10% off but not the price \"they advertised\" it as. This is wrong...the price placed on the appliance was $61.24. He was rude to me...and I still feel like he should have sold me the processor at that price. It was their mistake, not mine. My family has bought thousands of dollars of appliances, tools, etc from Sears over the years, but we will no longer buy from Sears at all. Maybe they should adopt WalMarts policy...sell one and save a customer.