I bought the Acai berry initial package and then cancelled the next order. The acai berry does not work in any way. I was billed $78.00 for the next order that I had cancelled, never received the order and they will not refund the money. I called the company twice. The people who answer their phone must be in a home. The background noise sound like children and tv. They do not speak english well. I can hear them perfectly although they consistently tell me they cannot hear me and that I am breaking up. I have to wait 30 minutes on hold before I even get a person and then they give me the run around about not being able to hear. They ask me to call back and then I get the 30 minutes on hold again and then they still can't hear me. I have called twice and it's the same scenario. I'm pretty upset. I think this is a terrible scam.