Respected sir/madam,
Like many others who have posted I am trapped within their system. My reception is terrible and they want money to service their own equipment or they want to sell you a protection plan. They are simply money grubbers to the max who do not care about their customers one iota. They are well aware that their service is glitchy and barely works at all and they do not care! It seems service means something entirely different to them. I caught on the other day when a local farmer was talking about having his cows serviced. Suddenly I realized just what kind of service Im getting from Direct TV.