Respected sir/madam,
I have used passportservices1@gmail.com before and had no problems. I got Passports for all my friends but my last 2 passports didnt arrive yet. They seem to be having issues with passport provider and promised that I get it in few weeks. They also told me that supplier was involved into some kind of accident and thats why there is a delay. But one thing I am certain is that they do get 100% real documents and there is no problem with travelling either. But there is a problem from their side and it will be fixed soon. Hope it wont take too long.