Respected sir/madam,
I have got the FOREX CARD from HDFC as I was travelling to the US for an official trip. The IPIN which came alongwith the welcome kit (with Card) the print was worst... you cant figure out which is O & which is 0. I literally had to ask Onshore people if I was wrong in reading the IPIN.I tried all the alpha numeric stuff with the IPIN but it didnt worked. I raised a complained on HDFC Customer care & followed up 3 times.They didnt come up with the solution. Today I got an email asking to Call the Customer Care in India for further assistance on that... Crazy people.. They want me to spend 2$ per minute & listen the music till the time it reaches the correct person who as per my knowledge doesnt help.& ask to call back again saying system is down or with some silly reasons.
I am hoping that someone should listen to my issue & assist with the same.
Regards,
Asif