Respected sir/madam,
I asked the cashier who took my order if I could order a Chicken Tendercrisp chicken sandwich with no lettuce. Of course, I was assurred that I could. When I received my sandwich it was with lettuce. This may not be a big deal to a young kid cooking sandwiches but it is very annoying to have to tear apart and reconstruct a sandwich you just paid for. Not only that, but the fries were cold, obviously from sitting around for a while. I ordered an expensive vanilla milkshake topped with some oreo cookies. Even though the menu item was suppose to be an oreo milkshake you sure could have convinced me otherwise. All I got was a vanilla milkshake with oreo cookies on top. I now I know I should have saved my money. My entire meal was a huge disappointment. I am not asking for compensation... it would just be nice if Burger King could return to serving the good food they use to have. those were the days when it was all about the customer. Remember the motto, Have it your way? The motto now must be, Have it our way, not yours. Next time I will think twice about going to Burger King. I could have faired better elsewhere.