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Apr
25
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DLP Rear Projection TV
Respected sir/madam,
I have a 50" rear projection TV. Approximately 3 years old at the most. It is not working, it has been broke for over one month now. Service technician and Samsung agree that it is most likely the light engine, a $1, 000 or more repair. This is about 1/2 of what we paid for the TV less than 3 years ago. There are many records of this type of failure with these units, we have placed numerous calls to Samsung all the way to the Executive Level and were told. "sorry, it is out of warranty, spend $1000 to repair it or $2000 to buy another one". No offer of any assistance whatsoever. I am completely disatisfied with this. I spent 13 years in service work on electronics, and the last 25 years in service or sales and this is outrageous. This makes the average annual cost of owning a Samsung TV out to be about $1000 per year. DO NOT WASTE YOUR MONEY ON SAMSUNG ELECTRONICS.
Post by Tamara Johnson
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