Respected sir/madam,
I entered all my info, cc info then decided before I actually clicked purchase that I would first check priceline to see if I could get a better rate. Short version, Priceline did have a better rate - so I exed out of hotwire, without clicking to purchase, and when I went to my email inbox I had a flight confirmation email awaiting me. Apparently if you click on I read terms and conditions THAT is actually approving charges AND NOT the button to purchase flight.
It took me almost 2 and a half hours, 5 phone calls etc to get this charge taken off my credit card! I was LIVID. In 15 years of internet purchases this was my FIRST encounter with internet fraud. And, I thought Hotwire was a legitimate business. Finally the supervisor did the right thing and took it off, but I had 2 other supervisors, a few in the Philippines, and 2 customer service reps refuse.