Respected sir/madam,
Find Below my complaint to Citibank and the issue basically my father had an NRE account with my mom as a Nominee when he passed away we went to Citibank Connaught Place branch to transfer the money 1. to be welcomed by the most pathetic Manager who didnt really care and couldnt do her job 2. she informed us that there was no nominee on the account to later on find out from another branch that my mother was the nominee... Makes you think CITIBANK = FRAUD ... nonetheless to say that my complaint letter didnt get much attention...
I am writing to you regarding my dad... NRE account
My dad passed away on 11th January 2010 and had my mother as a nominee on the account in case of death. I was amazed to know how your staff in your Connaught Lane branch (Connaught lane, Connaught Place, Delhi Indi) treated my family.