Below is my 4th letter to Naza Kia Management (Also a summary on whats going on)
Dear sir,
I imagine you must be a busy man. So instead of trying to see you, Ive resorted to writing you this email instead. Please do allow me a few moments to explain my intentions.

Including this email, it would have been my fourth mail to Naza-Kia. This is in regards to the car reg number WUC **** registered to my wife. To cut the long story short, Ill list down briefly below the sequence of events since the collection of the said vehicle 2 months ago.

- Car collection
- Air conditioning failed
- Sent to service center in Old Klang Road.
- A problem with the compressor was identified.
- Told to resend vehicle to main service center as it would be difficult for them to file for claims.
- Re-sent said vehicle to Puchong Naza Kia Service Center.
- Car inspected for over 3 hours and was told that which we already know (note problem above).