Respected sir/madam,
In early June 2010, I took my 1999 Jeep Grand Cherokee Laredo with a 4.0 liter 6 cylinder engine to the above Pep Boys facility to simply have the heater & radiator hoses replaced. I had bought this vehicle new 11.5 years ago, and it only had 87k, milies on it. I am very consistent with getting all of the necessary oil and other fluid changes done at the recommended intervals. I have 3 older vehicles that range in age from 11.5 to 13 years old, plus 2 new GM vehicles purchased in the past yeear . There was no leaking of any cooling fluid occurring when I took the vehicle in for service, just tired old hoses that needed replacing. When I got the vehicle back, it was obviously not put back together correctly as there now was a fluid leak occurring by the new water pump that they also recommended be installed, and which I agreed to. On 3 separate occassions I took the vehicle back to them with no correction of the issue. The fluid in the coolant reservoir never ran out during this period as a very sensitive sensor when plenty of fluid still there even when cold. Just one of those nuisance leaks that messes up the driveway, but does not require topping off, but every 3-4 weeks. As you will recall we had a very warm summer in DE.