Respected sir/madam,
Avoid Sage Payment Solutions at all cost! Ive never experienced such horrible customer service (as in they couldnt help me with any of the issues I had). Two phones to cancel my account resulted in - nothing. Finally after sending a registered letter not only closing the account but withdrawing authorization to charge my bank account, with the return receipt from the post office to prove they got it, my account is - still open. They say they dont have any such letter. Not only will they not close my account, but theyre still taking their fees out of my bank. Even threats of a lawsuit havent stopped them. Ive had to report them to my banks fraud department and apparently Ill have to follow through with that lawsuit. Also, you cant speak to anyone higher up than the supervisor - the president, vice president, CEO, COO, etc dont talk to clients. Choose ANY other provider out there, just stay far far away from Sage Payment Solutions.