Respected sir/madam,
Once you do the yearly contract then they sink their teeth in you and and they donot tell you they are going to stick it in you after the year is up.I had the same problem with dish network I would negociate a new price on their service and then when I got the bill it was always wrong (always higher)not lower and I would have to call in and be deal with un professionly customer service people who do not want to get the bill wright. We need help in getting these companies to quit unscrupolous billing and to let people know up front what their going to do to you after the first year is up. I am sick and tired of dealing with these companies and it seems like they all boil with the same water.I would like to see a class action law suit against these people and it would be well deserved.They are gougeing the consumer and their billing that always benifits them. I believe alot of people do not call in to get their bill wright because they do not want to go through the hassle getting these companies on the phone and have to haggle with them to get the bill wright and most likely the next month is a repeat process. We need more competition and this needs to stop.We are in a recession and these companies like Direct are taking advantage of the consumer.Someone help us and get the greedy gougers out of our back pocket.