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Jan
18
Direct TV Send Email
Bait & Switch/Deceptive Advertising
Respected sir/madam,
I joined Direct TV in August 2010 after many years of back and forth contemplation. I wanted Direct TV so I could watch my Ravens play every Sunday, so I naturally signed up for Sunday Ticket.
On every flyer that I received during the summer of 2010 up to fall 2010, Direct TV advertised their Sunday ticket along with their one year rebated service. No where on any of the flyers were there distinctions made between signing up for Sunday Ticket versus signing up for the one year rebated service. In no place did it say that a customer can only sign up for one service or the other. So I called in and agreed to make Direct TV my new service under the impression that after my Sunday Ticket was up, I could then downgrade to say $35.99 for my remaining 7 months of my first year of service. And during my conversations with Direct TVs customer service and with my in-home service technician, I was not advised of anything different.
Post by OhioRaven
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