Respected sir/madam,
While shopping in the mens section of the Zara store on The Strand in Sliema, Malta, I came upon a rack of Polo shirts all of which were the same model. The only difference was their colour. On top of the rack was a sign which said, SPECIAL PRICE €25.95. On the end of the rack was a navy blue shirt. It had a price tag of €27.95 on the shirt, but as I said their was a prominent sign on the rack stating SPECIAL PRICE €25.95.
I took the item I was interested in and proceeded to go to the cash check out on the main floor. The cashier scanned the item and said it was €27.95. I pointed out to her that the rack had a special price sign on it. She said she would check and called the attendant on the first floor to inquire. She came back with the answer that it was a T rack and that the item was on the rack where there was no sign. I told her this was not the case.
I went back to the first floor where I clearly saw this was not the case. The sign was on the rack I took the shirt from as there were 3 or 4 shirts remaining with the same color. The Manager on that section then changed the stories to two separate explanations. The first was the sign didnt mean all the items. (They were all the same model of polo shirts with different colours. The rack was only about one meter long) Her second explanation was that particular color of shirt, the price tag stated €27.95. I said to her that they were all the same model and there were 4 or 5 of the same color on that rack of about 20 polo shirts and a prominent sign sating a SPECIAL PRICE.