Respected sir/madam,
What would you do if this situation happens to you?
Nine days ago I submitted a request - 2214964318 - for my grandd 10 years old to be delivered Sat., May 21st.
After 10 of my phone calls and several e mails, just because some materials couldnt be found some vases can not be found no one never called me at my phones, or send me an e mail stating so. The birthday ballon was not included and the cheapest vase was used. Not the vase I paid for. It was delivered May 25, Wed.
The party was last Saturday. I requested full refund to be credited to my Sears credit card. Please follow up on the refund request and eliminate from your Sears list those stores in West Va. my web add: nydiarenas28@live.com (Puerto Rico) May 25, 2011 - Wednesday (How can stores like that stays inthe market, QUALITY CONTROL WENT AWOL to strange countries.