Respected sir/madam,
I have a 13 year sheltie who had a bad rash on her stomach . She also has bad arthritis. I went to Banfield on the recommendation of a neighbor. What a mistake . This place is the biggest bunch of con artists i have ever run into and I have lived in Las Vegas for 10 years! To just hit the highlight, we arrived at 9;15 am and did the paperwork. The so called nurse put us in a room and then showed us a video on how great their wellness programs are. I thought what is a time share sales pitch? She does the standard checks of the dog and then starts pushing the wellness program and tells me I should sign up now. I said I probably would but I wanted to get my treated / diagnosed first. About 5 minutes elapse and in walks what is suppose to be the vet. I doubt he was. I worked for Pfizer for 20 years and this guy did not seem to be a doctor other than the white coat. He spent maybe 3 minute looking at the dog. He could not tell what the rash was without running test. He left