Respected sir/madam,
This place was a total rip off. I took my female cat to get spade and they charged me over $439 I was quoted $360. She was in heat and already had kittens. I had previously called around to other places andassumed it would be in the same ballpark of around $150. When I was quoted the amount day of the surgery. I questioned the absurd pricing and wondered if they could knock off any unnecessary items. They said they could not because of the condition she was in. The lady justified the price this way. Then the shock of getting the bill afterwards...$100 for medication, $35 office visit and they also were trying to set up a follow up visit for an additional office fee and possibly more meds. It wasnt till after, when I found out that I had been ripped off by talking to other pet owners and called around to see if what this lady was telling me was true. I will never go there again. The staff was unhelpful and didnt explain post surgery procedure care. Plus, when I was trying to get directions they did not tell me they were located within Pet Smart, all they said was that they were located at the cross streets of 75 and Stacy. So the whole time I was searching around the shopping center for a building office suite 2210.