Respected sir/madam,
I opened an account with Global telelinks in 2008. Still date I have been recharging my account to just keep it active. Oflate I have not been using their service and hence called to cancel my account. At that time I am been told that I will lose all my balance (roughly $65!!) and nothing will be credited back to me. Itseems this is as per their policy where they will only refund the recharge amount within the last 3 months! This is ridiculous and I am even more frustrated since none of this was told by the sales agent. Every time I confirm before recharging about the cancellation & every time they tell the same - \\You can cancel anytime and get a full refund back\\. These people have no ethics and take no responsibility for what has been done by the sales department. They just want to sell and do not provide accurate details at the time of sign-up and it is us the - Customer who gets penalized. I have been following up so many times and each time it gets routed from one person to another with no end result. And in the end they just tell we will look further into this matter and get back. That never happened so far.I am just so frustrated with this service but cannot afford to lose so much of my hard earned money to such a cheap company.