unauthorised early termination fee
I was a customer of Direct Tv for 10years and paid for all services on time and in full. When I got a new TV I got a new cable box. I changed my service 3 months later to cable. I then got a bill from Direct TV claiming that I was liable for the remainder of a 1 year contract and was billed an early termination fee of $298.18. I did not agree to this contract, did not sign any documentation and was not informed that I was liable for a year contract. In fact when the installer handed me paper work that had this clause I refused to sign it and have the paper work to this effect. I have had numerous correspondence with Direct TV over this. They sent my account to a debt collector and I was forced to settle for $208.72 or be reported to a credit bureau. I believe this is unlawful and that Direct TV is taking gross advantage of its customers.
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