Respected sir/madam,
I made arrangements with Nedbank to deduct a portion of my installment + my normal installment for four months. Last month (July) was the first month and what they did is deduct double installment and a portion leaving my bank account empty at the end of the month. I phoned and they said that they made the error and will refund me the installment. This is not the first time it happened and my husband are having the same problem. They made the refund as an urgency but it has been 6 days and I still haven\\\\t received the refund leaving me broke. I have two kids that has to be fed and are unable to do that. They make promises but dont keep to it everytime that I phone they say it will be in by the end of business day or the next morning. I\\\\m really upset and promise to never make a personal loan at Nedbank again.