Respected sir/madam,
I ordered a sink on April 7th 2011. They said I should receive it by the 21st. after three additional weeks of delays I canceled my order. I could never get a straight answer on when the sink would be there. Once I canceled it the customer service marigold round started. I left mutable VM and emails asking for an update on the refund with no response. Finally I was issued the refund. This company sucks at every step of the way. The customer service is horrible and I would never use them no matter how good the price looks. They kept my money for a month and a half after I ordered it. They really, really suck. The other comapny I ordered it from had it in my hands in four days. It only cost me $50.00 extra but I would have paid more not to deal with Ira Wood and Sons