Respected sir/madam,
My kids were so excited to get their picture taken yet they went home crying from not getting their picture taken. We stood there for fifteen minutes and the lady would not acknowledge my presence even when I said excuse me. Then a couple came in after me and the lady smiled and said right this way. When I asked why they went first, instead of saying they had an earlier appointment, she said, while rolling her eyes, they had child ssues don\\\\t you know what that is! So I said ok we will be back and her and the manager said yea whatever.