Respected sir/madam,
Started the process back in 2/2011. Paid my money upfront and was looking forward to having hair again. Got my first application and everything was beautiful, hair was a perfect match and the beautician was wonderful. Three months later went back for my 2nd application and that\\\\s when the nightmare began, the color was wrong and it was not the right size. It was sent back and I had to wait another 2 1/2 months. When this head of hair came in it to was perfect, I had no complaints with it but how many times can you go through having to wait on something that you have paid for and the company can\\\\t seem to get things right because when I went back for my third and final application again things were all wrong, so I have been waiting since the middle of Oct for a new head of hair. But what really gets me is that Hair Club says that I do not own the hair that I have paid $3500 for. I requested that I be able to keep my second head of hair so that I would have one to switch out because after this final application I would not be back. I was told that I did not own the hair and it was in my contract that Hair Club owned it. Ain\\\\t that about nothing. Do not go to Hair Club, they are fake.