Respected sir/madam,
I own an Acer laptop and went to the Staples store #566 on Route 46 in Parsippany, NJ in June to purchase a replacement AC adapter for this laptop. The employee placed an order for the replacement AC adapter because they did not carry it in the store. The price was $59. After using this adapter for 6 months, it no longer works. I returned to Staples in Parsippany today and spoke with the manager. Not only did he tell me Staples does not back their products and I am stuck with a broken adapter after 6 months, he tried to sell me on a PC tune up! I am very upset that I paid $59 for an adapter that only works for 6 months. I am also appalled that the manager tried to sell me more services when he couldn\\\\t even help me with the broken adapter.\r\n\r\nI would like the adapter to be replaced or receive a refund. I don\\\\t have the money for a new adapter and purposely went to Staples to order it in the first place, thinking Staples was a dependable company that backs its products.