Respected sir/madam,
I have heard from other people before that SA Roadlink was the worst way one could travel in the country but I\\\\ve had the bad luck of experiencing it by myself.\r\nThe bus, in a filthy state left Johannesburg to Cape Town at 6pm as it should. Around 3am, stuck in the middle of nowhere, the driver comes and announces to the passengers that he has been driving 48hrs in a row between Johannesburg and Cape Town without a co-driver and that he has to stop because he feels exhausted. In the meantime, the passengers are stuck waiting for another driver coming from Cape Town and who should be arriving around 5am in the morning! A 18hrs trip is then extended because of SA Roadlink negligence to provide a co-driver. Not only they do not care about the safety of the passengers by letting their lives into the hands of a man who was visibly tired from point A but they fail to provide an adequate service. I will never recommend this company to anyone again. Reading complaints from former passengers on various website, it became obvious that SA Roadlink does not take consumer opinions into account and does not plan on finding any remedy. If they rather spend less money on a co-driver and therefore put our safety at risk, my opinion is that SA Roadlink shall be banned from South African roads.