Respected sir/madam,
Ordered 20 red tulips for my friend celebrating Christmas on her own in UK. Wanted to cheer her up. Flowers should be delivered in her office 23. December 2011. Flowers never arrived. Tried to get some response on this site https://support.iflorist.com/index.php?, but no such luck. Finally I got hold of someone on the chat https://support.iflorist.com/visitor/index.php?/iFloristUK/Live Chat/Chat/Request/_sessionID=/_proactive=0/_filterDepartmentID=4/_randomNumber=/_fullName=/_email=/_promptType=chat who promised to resolve this by delivering a new bunch of flowers but upgraded to a larger bouquet. I told them to deliver to her home address but call her prior the delivery as her front door is in the middle of the street. They never called her, but managed to deliver another bunch to the office yesterday. Luckily I only paid £19.90, but want my money back.\r\nPlease see the attached photo - doesn\\\\t look like red tulips to me. I have read lots of reviews the last days about Ifloristt - so I guess I am lucky if I get a refund. Just got an e-mail confirming a refund between 3-5 days. Time will tell. Next time I will do a better research before ordering flowers from Norway to a UK address.