Respected sir/madam,
We were a group of seven adults and one infant. After waiting for well over an hour to be sat, we had to wait another 15 minutes for a drink order, and about 20 minutes after we received our drinks for our food order to be taken. The servers were completely inept, unprepared and just seemed lost. Food came out sporadically. Our salads came out 2 at a time, about 5 minutes apart. Then, our main courses came one at a time, after about 25 minutes of waiting after the salad course. The Cajun chicken pasta is supposed to have a cream based sauce, yet it was all oil, grease, and coagulated once we received it. The bacon wrapped shrimp & sirloin was atrocious. The bacon around the shrimp was VISIBLY BURNT and blackened, and the shrimp inside was overcooked, not to mention the steak itself was ordered medium rare and was over well done. The peach bourbon barbeque shrimp and scallops were terrible. The shrimp was rubbery and over cooked, yet the bacon wrapped scallops were raw & cold, much like all the food we received. All in all, the visit was terrible. The food was all luke warm at best and had been sitting for quite some time before it reached the table. Not to mention, the receipt even says that a gratuity is added to parties of eight or more, Though we had SEVEN and an infant, the useless server still scammed her tip out of us by adding the 18% tip on. As a server myself, had I given this service to any customers, I would no longer be employed. |