Respected sir/madam,
I have migrated of my du lines from prepaid to post paid ELITE 100 plan and opted 1GB data bundle of which payment will be 125 extra.As agreed it was activated few hours later so i started using as normal, few days passed while checking the amount was high while enquiring iwas told that is just unbilled nothing to worry and wait till billing date.Comes a billing date the amount was unbelievable, then i came to know the 1GB bundle for internet was not activated so i was using internet for a whole month and getting charge reason is the Du AGENT did not activate the data bundle i logged a complain from 2nd December untill now its has not been resolve and the service is suspended, the worst part is i have send emails to customer service but all replies are hopeless and thier customer service can do nothing apart from registering complains which registered at least 7 of them and so far nothing has happened.If there is anyone knows a way to solve this please do let me know.Thanks