Respected sir/madam,
I really do not have the last part of information, however, I was enrolled with Kaplan University from Oct 2009 until June 2011 in an Associates Degree program online. In May, it started with saying documents were continuously missing, forms were not correct, etc. so I complied to what they (financial aid dept) asked, when I submitted all the documents and tried to get back into the class, the financial aid dept stated that I dropped the class which makes no sense because I had one class left to graduate. The student support stated I had finanical aid that was not used., however, financial aid again said I dropped the class and owed them $5 thousand dollars. I feel like I was not done right. I am the spouse of a retired veteran, and this is how we are treated? we as wives, we serve too because we are left behind to carry the load of mom and dad. Can you please help me?