Respected sir/madam,
Bought an NHL 84 Air Hockey game from Sears Canada in Dec 2011 online as there was none at the local store to see or buy. Received it and assembled it. The score clock/board would not work. The felt pads under the shooters were too large so that when the puck hit the shooter it would just die and wouldn\\\\t have any spring. Screws would not screw into legs fully and some chipped off and could not be put in place. Dead spots on the table where puck would not float because of inadequate air flow. Very dissatisfied withthe product. Emailed Sears and wanted my money back. They emailed back and told me that since I had opened the package and assembled it, their policy was to not refund any money. They said to contact the manufacturer for any problems. I will never again buy anything from Sears, even if it was free. Totally unacceptable service. They sold me a piece of junk and wouldn\\\\t stand by the product.