Respected sir/madam,
tropigrill is a HORRIBLE place to dine...the people that work there for the most part can be really rude, mean and abusive to customers too. In the past I used to have HORROR experiences at tropigrill--it was a nightmare. I had people yell at me and once even had a psycho spic guy throw my food at me!... i had managers yelling at me and really bad situations. I stopped going to tropigrill for a year or two and started going back again. For the past year or so, the place has gotten A LOT better...and not just this location but many. The people were decent or at least not crazy or abusive though sometimes you stil encounter the crazy weird mean people. However, recently I went to the location on alafaya/colonial to get some food. The girl at the window, when she was handing me my drink...got really mad and just shoved it at me angrily...and really hard. That was crazy-- I got mad at her and said...you can\\\\t do that to people I have a bad arm, that is messed up? she angrily said \\\"well i have a bad BACK\\\"...i said...can I talk to your manager??? she lied and said the manager was gone in the back. I didn\\\\t trust this psychopath to make my food--b/c of the way she acted, it was scary---it seemed like she had an axe to grind against someone and was taking her anger out on customers. When she brought me my food...I told her I wanted someone else making it as I didn\\\\t trust her--I tried telling her before but she ignored me. So then she had another lady put my food together. Finally I asked for the manager and she brought her and the manager said something like \\\"we\\\\ve been back and forth with her all night\\\" ie as if shes been a problem and she\\\\ll talk to her-- yeah right. I suspected they could have done somethign to my food...did I think they did-- no not really? but I will say the food did taste WEIRD or had a very weird slight aftertaste that was strange... well let\\\\s just say...my stomach has been sick for DAYS after...and it was sick the next morning. I have been sick for days and just went to the doctor who didnt even know the situation and said I have food poisoning. I can\\\\t confirm it was TROPIGRILL that did it but honestly, that night I already told my friends and family members...im scared they did something to my food and it did taste funny and ironically now i have food poisoning...put two and two together...let\\\\s just say awful place run by angry maniac hispanics and crazy people who are capable of anything...maybe they were just serving bad food anyway who knows...but all i can say is---BEWARE of this place...the psychos that work there and eat at your own risk...for they MIGHT do something ot your food...