Smokey Mountain Getaways complaints | Scams, Frauds and Reviews.
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Jan
21
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Refusal to allow membership cancellation
Respected sir/madam,
My husband and I bought into the membership because we were shown sites where you could supposedly get greatly reduced rates on various vacation rentals. We were supposed to have three days after signing the contract to look it over and cancel if we wanted to, but the website was not available to look at for more than five days after signing the contract. When we complained, we were told we couldn\\\\t cancel because it was beyond the deadline. I sent several emails to the representatives at the company and have never gotten a response. The couple of times I actually did get to speak with someone on the phone, they told me they would look into it and get back to me but never have. We are very angry and disappointed because they continue to draft our checking account. If we stop paying, they will send negative info to credit bureau on us.
Post by Lovebirds from SC
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