For the Third time I have taken an entire day off to get my installation completed. This has been going on for 2.5 years. The first time a sales rep came out-Uverse was new to the area and they were offering great deals. I signed up, took the day off, & the install tech told me that the signal didnt reach my house. They would call me when it did-never got a call. 7 months later another sales person shows up at my door guaranteeing that I was now able to get Uverse; signed up again, took another day off. This time the tech completed the install of the lines inside the house and out. Went to hook it up-no flipping signal. Two weeks ago a sales person comes out, yup for sure your neighbors all have UVerse and it\\\\s available. Dang if I didnt sign up, take yet another flipping day off and lo & behold no signal. This company has serious communication problems within their organization and how ironic; they\\\\re a communication company. I am self employed & when I dont work, I dont get paid. I wonder how they would feel if I charged them back for my down time. They SUCK! Staying with Bright House