Respected sir/madam,
I was treated badly at airasia airport at international airport in Kota Kinabalu, Sabah, it all begin when they rejected my luggage containing tropical fruits, the ticketing officer scolded and harshly say to me that I can\\\\t bring the luggage with me, understood the terms, but I am very disappointed in their services when the staff are badly trained and very rude, don\\\\t they have respect for their customer? Can\\\\t they explain to customer nicely?i don\\\\t have anything against the airlines, I have been traveling with airasia ever since and don\\\\t have any complaints, until this particular days 28 Jan 2012 around 5 to 530am ticketing staff, male At counter 5, scolded and humiliate me, he even raises his hand when he speak, I\\\\ve been in a customer service before and that is not how u treat ur customer, I really hope air Asia can take this thing into seriouse matters, after all it\\\\s all about the customer satisfaction, I might not want to fly air Asia anymore, and as well advice all my friends and relative to do the same because I might afraid they will experience the same thing.