Respected sir/madam,
WHY IS THIS COMPANY TAKING £19-95p OUT OF MY ACCOUNT EVERY MONTH, THEY HAVE BEEN TAKING THIS AMOUNT FROM MY DEBIT CARD FOR SOME TIME NOW(6 MONTH OR MORE) AND I DONT KNOW WHY THEY ARE DOING THIS, AS I NEVER HAD ANY DEALINGS WITH THIS COMPANY, AND NOW I WOULD LIKE THIS TO STOP HERE AND NOW, ONCE AND FOR ALL, AS I AM A PENSIONER I CAN NOT AFFORD TO LOSE THIS MONEY, AND IF I CAN I WOULD LIKE TO CLAIM A REFUND FROM THIS COMPANY, AND IF NOT I WILL TAKE MORE ACTION AGAINST THEM IN THE COURTS.