Respected sir/madam,
Flight 102, leaving from Manila to Los Angeles, first they said we were going to be delayed for an hour, then as we were suppose to board, gates already opened the elderly were already on line ready to board, we saw the captain and the stewardess leaving the plane, they didn\\\\t tell us what was going on, after an hour they announce that the flight is cancelled until the next day at 1pm.that we will be enrouted to different hotels for the night. so that was it, while in the hotel, they told us that we were going to be pick up by the bus around 9am, while waiting again they said that they will pick us up at 11am, 2 hrs delayed.finally we got pick up, at the airport we experince another 1hr delayed, finally we got to our destination here in Los Angeles then another problem, the door couldnt connect to the bridge another hr waiting in the plane, imagine all the discomfort and worries we had, i was scheduled to go back to work the next day, i couldnt because of the delay you cause me, I think you owe us at least to refund our ticket or we deserve a ticket free of charge to compensate what we all went through, hoping for aresponse on this matter.