Respected sir/madam,
The people that work in this store apparently hold themselves above anyone else that comes in that store - unless may if you are a gamer. I buy things for my teenage boys in the store. Maybe because they aren\\\\t adults and I\\\\m not a gamer we are not worthy of their time to answer any questions about products they sell - or their policies.\r\nI had a question on a system I bought 33 days ago. They would not answer my question. They simply wanted to know when I purchased it. If I bought the warrenty.\r\nApparently I didn\\\\t answer them with the right info because they said they can\\\\t help me, or answer any questions I have because it was over 30days. So I asked should I contact Xbox direct? And was told that would be the logical thing to do since they cannot answer anything for me. All I had was a question!!! You can\\\\t even listen???\r\nFor the money I have spent over the last month there - I will find another retailer that is happy to have my business.